The founder is Henry Bui, MSEE at New York University, top notch University in the United States.
Our Rule is Simple: Bring Top Notch Services with World Class Support to Clients All Over The World. We Try Our Best to Make Perfect Edited/Retouched Images and you can hardly find out tiny mistake from Us with some Simple Services like Clipping Path or Background Removal.
With a Mission to become one of the Best In House Team for Online Merchandises, We work 3 Shifts a day, offering 24/6 Live Support with Dedicated Account Managers for Regular Clients so you can Send Us Your Work at 6 pm, and get everything Done by 8 am next day.
We Use Dedicated Servers located in the United States, Los Angeles based Hosting Company. All Servers got Dual Xeon E5-2670 128GB RAM, 480 GB SSD Hard Drives for Clients to Upload/Download Faster and 8TB Regular HDD (7200rpm) to Store data (images clients received after two days without any requirement for further revision will be automatically sent to regular HDD).
All 4 servers got 1Gbps Port, 10 Gbps Port to prevent DDOS attack so Our clients have no worry about Upload or Download Speed. You can upload some GB within few minutes depend on Your upload Speed. One out of the Four will be a Backup Server.
With 48 TB for storage and 16 TB for Backup, We can keep all data from Clients within 30 days in a Safe and Private place. Then all Data will be Deleted.
In Vietnam, we use several ISP like VNPT, Viettel, FPT, CMC.. Fiber Optic Internet in order to upload/download TBs data within some hours.
Sometimes the Internet Down, for example AAG submarine cable is down, our Capacity is 50% slower than usual and download/upload will be longer but We still mostly meet 24 hours Turn Around time deadline.
Our Product Retouchers/Editors use Dell WorkStation using Licensed Window Software and PhotoShop
Our Real Estates Retouchers/Editors Use Mac Operating System for working.
With One Head Office and One Production office in Hanoi, We have more than 86 employees, serving 3-5 thousands image a day various from Easy to Advance level, mostly Product and Real Estates Images.
We have 75 Seniors Editors/Retouchers who can work with EU and US based Enterprises to fulfill their utmost retouching requirement. In my opinion Real Estate retouching is the most difficult and our retouchers did some Hard Level test with Real Estates Photographers and they accept us as their In House team.
You don’t believe it? Give us a try, It is free!
Now Our Only payment Gateway is Paypal, and We don’t bring any Invoice for our clients but within next 6 months, we are planning to open Branches in Europe and United States so that we can offer local payment gateway and invoices for Accounting Purposes.
Customers are in charge of paypal transaction fee.
Our Backend System:
A great system to try, very user friendly with detail steps and option for you to tell us what you need automatically to save your time. You create your own specification by choosing opting in our system and notes. Then we follow your style to complete the orders.
Outstanding from Freelancers and small editing companies, We have Quality Control Module in our Backend System, which allow you to draw and show us what you dislike/ask us to change from images we send you back. Then normally almost 100% images will be accepted after revisions.
Quality of Services:
We have Quality Control Procedures to ensure our Edited Images will meet All Clients Requirement.
Each dedicated team has Q.A guys who monitors all edited images and correct all tiny mistake they might make. Every retoucher, even the brilliant retoucher can make mistake after working continuously 8 hours a day so this make us different from freelancers and small companies.
Every pictures sent out, if does not accepted by clients, will be sent back with explanation from Clients using Quality Control Module, will be corrected easily and almost 100% images after complete will satisfy our clients.